Our response to the Covid-19 crisis

  • Find here the latest Advans Pakistan updates in regards to the current health crisis.



We are undertaking a phone survey to better understand how you are dealing with the effects of COVID-19. We thank you in advance, for taking the time to answer our questions.

Please Note: We will not ask you for any information related to your bank account. Please DONOT share your personalbank account details like Account numbers, Debit/ Credit Card Pins, Banking passwords etc with anyone.

#strongertogether  #safetogether  #smarttogether  

CEO Message to Advans Pakistan clients

Dear Valued Clients,

It has been 7 years since we began operating in Pakistan, and we will continue to be at your side and support you for many years to come.

Here at Advans, we are determined to do everything we can to help you through this crisis. We are working hard on implementing the most effectives methods to manage your respective situations.

We are also working closely with Pakistani authorities, as well as national and international partners to ensure we find the best solutions for you. 

Regarding your loan, we will offer adapted solutions to each customer and each situation. Particularly, if you need it, we will make sure to alleviate the burden of your loan repayment by granting you a grace period of 2 months, allowing you to focus on the wellbeing of your family and take care of your loved ones. 

Because each client is unique, we adapt our solutions to your needs.

That is why your loan officer has contacted or will contact you in the next few days to discuss the impact of this crisis on your business and the best solutions to guide you through it.

Dear customers, rest assured: we are handling the situation and remaining vigilant. 

For the time being, what is most important is to take care of yourself and your loved ones and to comply strictly with the confinement instructions (if your business is not among the "vital sectors").

Please wait for the call from your loan officer or contact them; if you have an urgent question contact our call centre at 111-238-267.



Guillaume Valence, CEO

Read the message - EN

Read the message - Urdu


COVID-19 "Grace Period Offer to Loan clients"

During this difficult time, Advans Pakistan Microfinance Bank has taken measures to support its customers which includes offering an initial grace period to borrowers with following conditions:

  • Eligible Clients: The offer shall be available for loans which were regular on / or after February 15, 2020 and became non-performing subsequently.
  • Eligible clients, depending on the acceptance of offer, will not be required to make loan repayments for an initial period of 2 months.
  • Interest will continue to be accrued during the grace period, and will be charged on the remaining loan installments after the grace period.

For any queries; please contact us at: 111-238-267 

http://www.sbp.org.pk/corona.<wbr />asp

Advans supports its clients during the Covid-19 crisis with some key advice

Discover our videos below.

Message from Advans Pakistan Head of Sales and Distribution

Key tips to protect yourself and others from the Corona virus English

Managing your business during the Coronavirus crisis

Key tips to protect yourself and others from the Corona virus Urdu

How to wear a mask properly during Corona Virus Pandemic

SOPs Advised by the Government