Enhanced Credit Cover
Advans Pakistan has partnered with Micro Ensure Pakistan and EFU Life to launch an innovative enhanced credit cover for its borrowers providing unique risk protection never heard before in Pakistan. The cover also settles loan in the event of death or disability of a borrower paying an additional sum to the borrower’s family. Loan is also paid off in the event of accidental deaths of the borrower’s spouse. The cover is backed Micro Ensure’s operational efficiency that ensures excellent customer services. EFU Life is a leading private sector life insurance company with a rich history of over 20 years. The company has an IFS rating of AA and the strongest financial baser in the private sector.
Advans Pakistan Microfinance Bank Ltd has partnered with UBL Omni to launch an easy repayment system for Advans borrowers to make their monthly loan repayments at designated UBL Omni Dukaan.
ATMs and Contact Center
Advans Pakistan offers an ATM card facility to its clients which allows them to withdraw cash and make balance inquiries 24/7 from any of the 10,000 ATMs across the country, and additional SMS facilities are also available. The second phase will see the incorporation of fund transfers, payment of utility bills and mobile phone top-ups through Interactive Voice Response/ Contact Center.
Advans Pakistan offers customer services through Contact Center to active/ block ATM Card, Balance Inquiry, Information on product and Services of Advans Pakistan, Compliant/ suggestion management system to improve the level of services to Advans clients.